Looking for Full Time English Math Science Mother Tongue JC Humanities MOE IELTS tutors?

We are an ACRA registered tuition agency based in Singapore, specialising in providing experienced private tutors for our clients through our tutor matching services. With over 45,000 tutors in our database, we will be able to match your tutoring needs with suitable tutors for all levels and subjects. 

Our Service

As a tuition agency, we offer tutor matching services to our clients, who are students, parents or guardians with school-going children and decision-makers of tuition centres & other relevant education related organisations.

Our Relationship with Our Clients & Tutors

All tutors referred to our clients under our agency are hired by our clients on a freelance basis, and they are paid on an hourly basis directly by our clients. As they are freelance hires, they are not under the employment of our agency. Our agency earns a commission from our tutors for each and every successful match to our (and the tutors') clients, which is usually based on 50% of the tuition fees on the first 4 weeks of active lessons conducted by our tutors.

Our Objectives

The main objective of our agency is to search for a suitable tutor that matches the tutor requirements of our clients, in terms of budget, schedule and expertise of the tutor, before referring the suitable tutor(s) to our clients.

Our secondary objective is to maintain and acquire a database of tutors with details of each tutor's tutoring experience, the levels and subjects they teach, their qualifications, past records from clients, contact information and lastly their basic bio. Aspiring or experienced tutors who wish to register in our database can do so by clicking this link.

Our Client's Satisfaction is a Top Priority

One of our agency's mission is to ensure that our clients are satisfied with the tutors that we referred them. We do so by inquiring our clients, after the initial lesson has been conducted, to find out more about their experience and opinions of our tutors in terms of suitability with their requirements and whether they faced any problems. If our clients do not find the tutors suitable, our agency will search for a replacement tutor that will better match their requirements.

Step 1
Submit a request

Submit a request with your requirements by filling in the online form or by contacting us via WhatsApp.

Step 2
We will contact you

Our agents will contact you to confirm and find out more details, if necessary, about your requirements within 24 hours.

Step 3
We will send you a list of shortlisted tutors

Our agents will comb through our database of tutors to shortlist a few tutors suitable for your requirements and interview them, before sending you the list of tutors with details of their experience, qualifications and fees.

Step 4
You decide on the tutor you wish to engage

You will make the decision on which of the shortlisted tutors to engage. After that, we will email you and the tutor the relevant contact information and address to start the first lesson.

Step 5
We will contact you after the first lesson

Our agents will contact you after the first lesson to find out if the tutor we matched is suitable for you. However if the tutor isn’t suitable, we will get you a replacement tutor suitable to your requirements.

Step 6
Your first payment

If you do not need a replacement tutor, your tuition fee payment for the first 2 weeks of lessons will be paid directly to us, within 7 days after the end of the second week of lessons.

If you need a replacement tutor, you will pay for any lessons that you have taken directly to us, before we send you a list of shortlisted tutors for replacement.

Step 7
Your subsequent payments

You will pay the tutor directly for lessons taken from the third week of lessons onward.

1. Submit a request

Submit a request with your requirements by filling in the online form or by contacting us via WhatsApp.

2. We will contact you

Our agents will contact you to confirm and find out more details, if necessary, about your requirements within 24 hours.

3. We will send you a list of shortlisted tutors

Our agents will comb through our database of tutors to shortlist a few tutors suitable for your requirements and interview them, before sending you the list of tutors with details of their experience, qualifications and fees.

4. You decide on the tutor you wish to engage

You will make the decision on which of the shortlisted tutors to engage. After that, we will email you and the tutor the relevant contact information and address to start the first lesson.

5. We will contact you after the first lesson

Our agents will contact you after the first lesson to find out if the tutor we matched is suitable for you. However if the tutor isn’t suitable, we will get you a replacement tutor suitable to your requirements.

6. Your first payment

If you do not need a replacement tutor, your tuition fee payment for the first 2 weeks of lessons will be paid directly to us, within 7 days after the end of the second week of lessons.
If you need a replacement tutor, you will pay for any lessons that you have taken directly to us, before we send you a list of shortlisted tutors for replacement.

7. Your subsequent payments

You will pay the tutor directly for lessons taken from the third week of lessons onward.

We understand that our clients may have various requirements for the private tutors they would like to hire, and we always try our best to find tutors who would be able to meet their requirements. However some of these requirements are highly sought after, and exponentially so when there are multiple highly sought after requirements, thus the perfect tutor may just be unavailable to you.

Therefore, here are a few tips on increasing your chances of hiring the most suitable tutor.

1. Widen your available schedule for tuition lessons

Clients with a wider available schedule for tuition lessons have a higher chance of hiring the tutor they want, as their prospective tutors have other clients who’ve already scheduled lessons with them, tutors would only be available at certain days and times. Thus, widening your available schedule would mean that there is a higher chance the tutor can slot you into their available time slot.

2. Don’t be restrictive to a certain age, race and gender if it is unnecessary

We understand that some clients may be more comfortable hiring a tutor of a specific gender, age or race, after all being comfortable with your tutor contributes to effective learning. However, if these requirements are unnecessary to you, dropping these requirements will increase your chances of hiring a suitable tutor based on his/her tutoring expertise, academic qualifications and tutoring experience, which matters most. To illustrate, restricting your tutor to females only would mean that half the pool of potential tutors are wiped off.

3. Hire your perfect tutor early

Tutors, like everyone else, have a limited working schedule, and as mentioned in point 1, they have other clients as well, especially for highly sought after tutors. Therefore, hiring your tutor early in the year would mean that your prospective tutor would have a wider available schedule as they would have fewer clients who have already engaged them. We recommend hiring your tutor, especially if you have many requirements, before April where hiring tutors would start to peak.

Gain access to thousands of tutors

We have 45,000 tutors in our database for any level and subject, which includes music, languages and tertiary modules.

Our matching services is free

You do not have to pay us to help you match with the right tutor, even if you do not engage the tutor we matched you with.

We have your best interests at heart

Excel Tuition Agency knows that effective learning depends on the chemistry between the student and tutor during tuition. Therefore, in the unlikely event that you are unsatisfied with the tutor we matched you with, we would process the termination on your behalf and match you with a replacement tutor. There is no penalty to terminate an unsuitable tutor, and you would only need to pay for the lessons that have been attended.

Great support

We try our best to get as much details about your tuition requirements to fully understand the needs of the student before we shortlist suitable tutors & match for you. We would also follow up after the first lesson to ensure the suitability of the tutor we have matched.

Your privacy is respected

We would never sell or share your data with anyone else besides the tutor you wish to engage.

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