We are an ACRA registered tuition agency based in Singapore, specialising in providing experienced private tutors for our clients through our tutor matching services. With over 45,000 tutors in our database, we will be able to match your tutoring needs with suitable tutors for all levels and subjects.
Step 1
Submit a request
Submit a request with your requirements by filling in the online form or by contacting us via WhatsApp.
Step 2
We will contact you
Our agents will contact you to confirm and find out more details, if necessary, about your requirements within 24 hours.
Step 3
We will send you a list of shortlisted tutors
Our agents will comb through our database of tutors to shortlist a few tutors suitable for your requirements and interview them, before sending you the list of tutors with details of their experience, qualifications and fees.
Step 4
You decide on the tutor you wish to engage
You will make the decision on which of the shortlisted tutors to engage. After that, we will email you and the tutor the relevant contact information and address to start the first lesson.
Step 5
We will contact you after the first lesson
Our agents will contact you after the first lesson to find out if the tutor we matched is suitable for you. However if the tutor isn’t suitable, we will get you a replacement tutor suitable to your requirements.
Step 6
Your first payment
If you do not need a replacement tutor, your tuition fee payment for the first 2 weeks of lessons will be paid directly to us, within 7 days after the end of the second week of lessons.
If you need a replacement tutor, you will pay for any lessons that you have taken directly to us, before we send you a list of shortlisted tutors for replacement.
Step 7
Your subsequent payments
You will pay the tutor directly for lessons taken from the third week of lessons onward.
1. Submit a request
Submit a request with your requirements by filling in the online form or by contacting us via WhatsApp.
2. We will contact you
Our agents will contact you to confirm and find out more details, if necessary, about your requirements within 24 hours.
3. We will send you a list of shortlisted tutors
Our agents will comb through our database of tutors to shortlist a few tutors suitable for your requirements and interview them, before sending you the list of tutors with details of their experience, qualifications and fees.
4. You decide on the tutor you wish to engage
You will make the decision on which of the shortlisted tutors to engage. After that, we will email you and the tutor the relevant contact information and address to start the first lesson.
5. We will contact you after the first lesson
Our agents will contact you after the first lesson to find out if the tutor we matched is suitable for you. However if the tutor isn’t suitable, we will get you a replacement tutor suitable to your requirements.
6. Your first payment
If you do not need a replacement tutor, your tuition fee payment for the first 2 weeks of lessons will be paid directly to us, within 7 days after the end of the second week of lessons.
If you need a replacement tutor, you will pay for any lessons that you have taken directly to us, before we send you a list of shortlisted tutors for replacement.
7. Your subsequent payments
You will pay the tutor directly for lessons taken from the third week of lessons onward.
We understand that our clients may have various requirements for the private tutors they would like to hire, and we always try our best to find tutors who would be able to meet their requirements. However some of these requirements are highly sought after, and exponentially so when there are multiple highly sought after requirements, thus the perfect tutor may just be unavailable to you.
Therefore, here are a few tips on increasing your chances of hiring the most suitable tutor.
1. Widen your available schedule for tuition lessons
Clients with a wider available schedule for tuition lessons have a higher chance of hiring the tutor they want, as their prospective tutors have other clients who’ve already scheduled lessons with them, tutors would only be available at certain days and times. Thus, widening your available schedule would mean that there is a higher chance the tutor can slot you into their available time slot.
2. Don’t be restrictive to a certain age, race and gender if it is unnecessary
We understand that some clients may be more comfortable hiring a tutor of a specific gender, age or race, after all being comfortable with your tutor contributes to effective learning. However, if these requirements are unnecessary to you, dropping these requirements will increase your chances of hiring a suitable tutor based on his/her tutoring expertise, academic qualifications and tutoring experience, which matters most. To illustrate, restricting your tutor to females only would mean that half the pool of potential tutors are wiped off.
3. Hire your perfect tutor early
Tutors, like everyone else, have a limited working schedule, and as mentioned in point 1, they have other clients as well, especially for highly sought after tutors. Therefore, hiring your tutor early in the year would mean that your prospective tutor would have a wider available schedule as they would have fewer clients who have already engaged them. We recommend hiring your tutor, especially if you have many requirements, before April where hiring tutors would start to peak.
Gain access to thousands of tutors
We have 45,000 tutors in our database for any level and subject, which includes music, languages and tertiary modules.
Our matching services is free
You do not have to pay us to help you match with the right tutor, even if you do not engage the tutor we matched you with.
We have your best interests at heart
Excel Tuition Agency knows that effective learning depends on the chemistry between the student and tutor during tuition. Therefore, in the unlikely event that you are unsatisfied with the tutor we matched you with, we would process the termination on your behalf and match you with a replacement tutor. There is no penalty to terminate an unsuitable tutor, and you would only need to pay for the lessons that have been attended.
Great support
We try our best to get as much details about your tuition requirements to fully understand the needs of the student before we shortlist suitable tutors & match for you. We would also follow up after the first lesson to ensure the suitability of the tutor we have matched.
Your privacy is respected
We would never sell or share your data with anyone else besides the tutor you wish to engage.
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