We are an ACRA registered tuition agency based in Singapore, specialising in providing experienced private tutors for our clients through our tutor matching services. With over 45,000 tutors in our database, we will be able to match your tutoring needs with suitable tutors for all levels and subjects.
1. Client’s Rights & Liabilities
Clients can terminate the tuition at any time and they are liable to pay for all lessons provided by the tutor. There is no free trial lesson or contract to complete a fixed number of lessons.
No commission or matching fee is levied on the client, unless it is a short term assignment of less than 1 month.
50% commission of the first month’s tuition fee is levied on the tutor, which is collected by Excel Tuition Agency from the client via bank transfer.
Lessons which are postponed during the first 4 weeks will not affect the commission levied. To illustrate, for a month of 8 lessons, if 1 lesson was cancelled due to any reason, the commission will still be based on 8 lessons and not 7 lessons. Payment is due when the tutor fulfills 50% of the agreed monthly lesson frequency.
3. Payment Obligation
The client shall ensure that it complies with its obligation to make payment to Excel Tuition Agency on time. Payment is due net 7 days upon receiving our email invoice or payment SMS. If payment is late by more than 30 days, a late fee charge of $100 per tutor will be levied on the client for every 30 days which the invoice is overdue for. We will also commence legal action against the client to recover all arrears and legal expenses incurred in the recovery of the arrears, as well as blacklisting the client with address and contact details shared with all tuition agencies in Singapore. Additionally, a police report will be made for record purposes.
We are an ACRA registered tuition agency based in Singapore, specialising in providing experienced private tutors for our clients.
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